SSID jlab - Windows Configuration

Adding a Wireless Connection

It is recommended to allow Windows to configure your wireless connection, rather than any third party software. These third party applications often have a difficult time setting up connections with wireless here at Jefferson Lab (eduroam is the preferred SSID).

Windows 10 / 8.1

  • Click on the Wireless Network Connection icon located in the system tray
    • Select 'eduroam' from the available Wireless Network Connections
    • Click the 'Connect' button
    • Enter your Jefferson Lab username and password in the authentication box
    • If a dialogue appears asking for confirmation, click Connect

Once this is complete, you will need to register your device in the Machine/Device Registration database and wait while the network adds your hardware address to the list of approved machines.

Troubleshooting Connection Problems

If you are not obtaining any connection or cannot connect to 'jlab' please follow these steps in order to resolve the issue.

Windows 10 / 8.1

  • Click on the Wireless Network Connection icon located in the system tray
  • Click on Open Network and Sharing Center
  • Click Manage wireless networks
    • If 'jlab' or 'eduroam' is listed under Networks, select it and click the remove button (make sure to scroll through the entire list and remove all 'jlab' and 'eduroam' entries)
  • Exit out of the Network window completely

After performing these steps please follow the steps at the top of the page for Adding a Wireless Connection. If you are still having difficulties connecting please call or visit the IT Division Help Desk.