SSID jlab - Mac Configuration

Adding a Wireless Connection

  • Open System Preferences
  • Click on Network
  • Select Airport
  • Click on Advanced
    • If 'jlab' is listed under your Preferred Networks, select it and click the edit button (looks like a pencil)
    • If 'jlab' is not listed under your Preferred Networks, add it by clicking the +
  • A box will pop up - please enter the following:
    • Network Name: jlab
    • Security: WPA2-Enterprise
    • User Name: your JLab username
    • Password: your JLab password
    • 802.1X: Automatic
  • Click Add
  • 'jlab' should now be listed under your Preferred Networks.
  • Click the tab labled '802.1X'
    • Select the User Profile labled 'WPA: jlab'
    • On the right make sure only 'PEAP' is checked in the box labled 'Authentication'
    • Also make sure that 'Wireless Network' is set to 'jlab'
  • Click OK
  • Click Apply
  • A box may pop up asking you to verify the wireless certificate for 'jlab' - Please click Continue

Once this is complete, you will need to register your device in the Machine/Device Registration database and wait while the network adds your hardware address to the list of approved machines.

Troubleshooting Connection Probelms

If you are not obtaining any connection or cannot connect to 'jlab' please follow these steps in order to resolve the issue.

  • Open System Preferences
  • Click on Network
  • Select Airport
  • Click the Turn AirPort Off button
  • Click on Advanced
    • If 'jlab' is listed under your Preferred Networks, select it and click the remove button by clicking the - (make sure to scroll through the entire list and remove all 'jlab' entries
  • Click the tab labled '802.1X'
    • Remove all 'WPA: jlab' from under User Profiles
  • Click OK
  • Click Apply and
  • Exit out of the Network window completely

After performing these steps please follow the steps at the top of the page for Adding a Wireless Connection. If you are still having difficulties connecting please call or visit the IT Division Help Desk.