Windows 7/8/10 Support

The Computing and Networking Infrastructure (CNI) group began supporting Windows 7 in April, 2010. Windows 81 was added in April 2015, and Windows 10 in May of 2017. At this time, new systems are rebuilt upon arrival with the desired Windows Enterprise version -- 7 or 10, 64 (default) or 32 bit. When ordering a new Windows system, please submit a Computer Center Problem Report (CCPR) so we may assist you with configuring the system for the Jefferson Lab Common User Environment (CUE). In addition Windows 7 or Windows 10 Enterprise can be installed on existing JLab machines via our upgrade or rebuild processes. Please see the hardware requirements and the Windows compatibility checking tools below. They will assist you in determining whether or not your current machine will support Windows 7 or Windows 10.

If you would like to move to Windows 7 or 10, or switch from the 32 to 64 bit version of the OS, your machine will be REFORMATTED. This means that your local data (address book, bookmarks, etc.) will need to be backed up before the rebuild process. We are happy to assist with backing up your local data. Please allow time for backing up your data when scheduling the rebuild of your machine. To schedule your rebuild, please submit a CCPR.

Minimum Hardware Requirements to Run Windows on CUE Machines

  • 2.0 Gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 2 Gigabyte (GB) RAM (32-bit) or 4GB RAM (64-bit)
  • 80 GB hard drive at the very least
  • DirectX 9 graphics device with WDDM 1.0 or higher driver

Additional Requirement for Windows 8.1 and Windows 10

To run Windows 8.1 or Windows 10, the requirements are the same as above, but these versions also require that the processor support the following specific features. For more information on these requirements, see "What are PAE, NX and SSE2?". 

  • PAE -- gives 32-bit processors the ability to use more than 4GB of RAM. A prerequisite for NX.
  • NX -- Helps the processor guard against attacks by malicious software
  • SSE2 -- A standard instruction set increasingly used by 3rd party apps and drivers.

IMPORTANT NOTE:  The requirements provided above exceed Microsoft's published minimum system requirements. Those above are based on the software and configuration required at JLab. This configuration is designed to provide adequate performance to run standard software like Microsoft Office, Symantec Antivirus, domain security policies, etc. Systems not meeting these requirements will have problems in our environment.

Windows 7 Upgrade Advisor

The Microsoft Windows 7 Upgrade Advisor can be downloaded from Microsoft's website from the link below. This tool scans your hardware, devices, and installed programs for known compatibility issues, gives you guidance on how to resolve potential issues found, and recommends what to do before you upgrade.

Windows 7 Upgrade Advisor

This tool must be installed, then run, which will require admin rights. If you are a non-admin, please contact the IT Division Help Desk. We will download and run the tool on your behalf. The results will be sent to you in a separate email. If it is determined that your machine can be rebuilt to Windows 7, please submit a CCPR with the results attached. For non-admins, the helpdesk will submit a request on your behalf, with the results attached if it is determined that your machine can be rebuilt with Windows 7.

Windows 8 Upgrade Assistant

The Microsoft Windows 8 Upgrade Assistant can be downloaded from Microsoft's website from the link below. This tool scans your hardware, devices, and installed programs for known compatibility issues, gives you guidance on how to resolve potential issues found, and recommends what to do before you upgrade.

Windows 8 Upgrade Assistant

This tool must be installed, then run, which will require admin rights. If you are a non-admin, please contact the IT Division Help Desk. We will download and run the tool on your behalf. The results will be sent to you in a separate email. If it is determined that your machine can be rebuilt to Windows 8, please submit a CCPR with the results attached. For non-admins, the helpdesk will submit a request on your behalf, with the results attached if it is determined that your machine can be rebuilt with Windows 8.

Windows 10 Upgrade Advisor

The Microsoft Windows 10 Upgrade Advisor can be downloaded from Microsoft's website from the link below. This tool scans your hardware, devices, and installed programs for known compatibility issues, gives you guidance on how to resolve potential issues found, and recommends what to do before you upgrade.

Windows 10 Upgrade Assistant

This tool must be installed, then run, which will require admin rights. If you are a non-admin, please contact the IT Division Help Desk. We will download and run the tool on your behalf. The results will be sent to you in a separate email. If it is determined that your machine can be rebuilt to Windows 10, please submit a CCPR with the results attached. For non-admins, the helpdesk will submit a request on your behalf, with the results attached if it is determined that your machine can be rebuilt with Windows 10.

Notes:

1 -- References to "Windows 8" actually mean "Windows 8.1". Windows 8.1 was released shortly after Windows 8 became available and includes a number of important updates that are required by JLab. Further, Microsoft will only continue to support Windows 8.0 for a short time, comparable to their support period for "Service Packs" in the past.