JLab Voicemail Instructions

Accessing Voicemail:

  1. Onsite, dial 7777;  Offsite, dial 757-269-7777
  2. Press *
  3. Enter your extension
  4. Press #
  5. Enter your PIN
  6. Press #
  7. The Press one of the following:

1 - Listen to New Message
2 - Send a Message
3 - Review Old Messages 
​4 - Change Setup Options

Options while listening to a message:

1 - Restart Message
2 - Save Message
3 - Delete
4 - Slow Playback
6 - Fast Playback
7 - Rewind Message
9 - Fast Forward Message
# - Skip to End of Message
## - Skip to Next Message

Options after listening to a message:

1 - Replay Message 
2 - Save Message
3 - Delete
4 - Replay
5 - Forward Message
9 - Play Message Properties
# - Save Message As Is

Change Setup Options (Press 4 to get to Setup Options):

  • To change greetings - press 1
  • Alternate greetings - press 2 after standard greeting plays
    • Follow instructions to pick end time for your alternate message
  • To change Pin - Press 3 then 1
  • To change Recorded name - Press 3 then 2

Accessing Names Directory System On-site:

  1. Dial 7777
  2. Enter your 5 digit Pin
  3. Press "2" (Option to send a message)
  4. Record your Message and Press "#" when you are finished
  5. You can either enter the extension or press ## for the Directory
  6. You will then be prompted to enter the Last Name of the party you wish to leave a message for. If there is more than one person with the same last name, you may have to spell out the entire First Name also.

The system prompts will then lead you the rest of the way through.