Off-Site Services

In addition to enabling off-site access to users, the Computing and Networking Infrastructure (CNI) group provides several services for our users to use while off site.  The links to these services can be found at the end of this webpage.

We also offer several web utilities, such as e-mail and password change, that can be found under WEB UTILITIES on the right hand side of the webpage.  Please read the section below for details on remote access to the Jefferson Lab Common User Environment (JLab-CUE).

Remote Access to JLab-CUE

The JLab-CUE can be accessed remotely from off-site, and for guests on-site, using ssh protocol.  All off-site or on-site guest connections should start with a connection to

Windows Users

Please visit the Windows Remote Desktop Using PuTTY webpage for details on connecting.  As a Windows user, you must use PuTTY to establish an ssh connection to  Once you've established your ssh connection, please see the table below for system names of the operating system (OS) you wish to access.

Macintosh Users

Please visit the Mac Remote Desktop webpage for details on connecting to JLab from your personal Mac.  These instructions explain how establish a remote X session to the Windows terminal server cluster or a Windows desktop.

Linux Users

While we do manage a Windows terminal server cluster, our public Linux systems do not provide a Remote Desktop interface.  You may establish a command-line interface to our public systems using ssh.  Please see the table below for system names.

 Platform   Public System Name (with appended) 
 Linux  RHEL6 - jlabl1, 2  RHEL6 (64 bit)- jlabl3, 4
 Windows  jlabts (Windows terminal server cluster)

If you have any questions or concerns about any of these services or utilities, please contact the IT Division Help Desk.