IT Division Maintenance Period

09/19/2017 5:00 pm
09/19/2017 10:00 pm
America/New York

From 5PM to 10PM on Tuesday, September 19th, the IT Division will be doing regularly scheduled maintenance on IT systems. During this period, there will be a brief network outage while firewalls are updated to new code. Logins to the and systems will be down for around 30 minutes while new licenses are installed and verified. In addition, all MIS applications will be down while updates are installed on the database systems. Office 2016 will be installed on the Jefferson Lab Terminal Servers (jlabts). In addition, all desktops in the Virtual Desktop Systems (VDI) will down while the underlying VDI environment is upgraded to a new version. Once the system is back up, all desktops will again be available. Central Common User Environment servers and webservers will be rebooted overnight while patches are finalized. Finally, all Windows and Linux patches will be released to all desktop systems. Plan on rebooting your CUE-managed desktop systems no later than Friday, September 22nd, by close of business. If you have any questions or concerns, contact the IT Division Help Desk.