Brief Network Outages

08/06/2014
America/New York

There was a brief Internet outage last night at 12:14AM and this morning at 10:27AM.  The link between Norfolk and Ashburn was interrupted.  While the internal network stayed up, we lost the external connection to the Internet.  The Network group contacted ELITE and they have an open ticket with Windstream for both outages.

Although no additional interruptions are planned, we do have an outstanding ticket.  JLab has a backup internet connection so any additional outages should be brief and limited to the time it takes to transfer to the backup network.  However, the backup connection (100Mb/s) is slower than our primary connection (10Gb/s).

Please contact the IT Division Help Desk with any questions or concerns regarding these outages.