Policies for JLab-CUE Builds/Rebuilds

The Computing and Networking Infrastructure (CNI) group has license agreements with Microsoft, RedHad, and Apple.  Because of licensing restrictions, please read through the policies below for the operating system (OS) of your choice.  These policies should be taken into account regarding the build or rebuild of a system by IT Division Help Desk staff.

Windows

All JLab owned desktops and laptops must have our Windows build and be a part of the JLab domain.  We allow University desktops to install our licensed version of Windows for as long as they remain at JLab.  They must also be a part of the JLab domain.  When the University desktop leaves JLab, they must install their own copy of Windows.

We do not install our licensed version of Windows on University laptops.  If their OS is corrupt, or needs repair, then we may be able to use a base copy of Windows to run a repair.  We can reformat their machine with a base Windows OS only if they have a license to use with the installation.  We DO NOT use our license key.

Personal Windows laptops are NOT to be joined to the JLab domain.  If these systems need to be rebuilt, then the user must provide the restore disk and license string for the OS.

Linux

We allow RedHat Enterprise Linux (RHEL) to be installed on JLab owned, University, or personal desktop machines as long as the system is being used primarily for JLab business.  We do not recommend installing RHEL on laptops.  It does not work well and we do not currently support this installation.

Macintosh

At this point in time, we do not have a licensed version of any Macintosh OS that we hand out or use for JLab owned Macintosh.  If a user needs assistance build, rebuilding, or repairing their Macintosh, we can only use the CDs that came with their machine.