JLab Computer User Accounts

IMPORTANT: Computer user account requests are now online!

Obtaining a JLab Computer User Account

In order to obtain a computer user account at Jefferson Lab (JLab), your JLab Type must be Staff, User, Contract Services, Contract Staff, DOE, Student, or Teacher.  To begin, you must have an entry in our central information system, JList. The Computing and Networking Infrastructure (CNI) group does not create JList entries.

Staff are automatically entered into JList and provided a computer account as part of the on-boarding process.

For Users, you must first register through the JLab Access Portal, which generates your JList entry.  At that time, a computer user account can be requested.  Your Sponsor must sign off on the request.  When your computer account has been created, you will receive an email with instructions on obtaining your username and temporary password.

For Contractors, and all those who have already registered in the past, you must ask your Supervisor/Sponsor/SOTR to request a computer user account on your behalf.  This can be done via the 'Request Computer Account' link under the Contractor's JList picture.  When your computer account has been created, you will receive an email with instructions on obtaining your username and temporary password.

Minors – If you are a user or student younger than 18 years of age, you and your JLab Sponsor must also meet with the head of the CNI Security group.  All minors must bring a completed copy of the JLab Computer Center Policy on Computer Accounts for Minors to this meeting.

MIS Maintenance Period

04/21/2016 10:00 pm
04/21/2016 11:00 pm
America/New York

The MIS group will have a maintenance period tonight from 10:00PM to 11:00PM.  During this time, all MIS resources will be unavailable.  If you have any questions or concerns regarding this maintenance period, please contact the IT Division Help Desk (helpdesk@jlab.org or x7155).

Quicktime for Windows Vulnerability

Apple has stopped supporting their Quicktime for Windows product.  At this time, there are several remote vulnerabilities in this software, therefore, you should remove Quicktime from your Windows desktop immediately.  If you need the functionality that Apple Quicktime was providing, use Windows Media Player instead.  Those running Quicktime on Apple devices do not need to take any action at this time.  This message is only for Quicktime on Windows devices.
Please contact the IT Division Help Desk (helpdesk@jlab.org or x7155) with any questions or concerns.


Maintenance on www.jlab.org

04/14/2016 8:00 am
04/14/2016 5:00 pm
America/New York

Over the next few hours, there may be brief flickers/outages to the www.jlab.org website.  The site is being migrated to a new software version.  Please contact the Public Affairs Office with any additional questions or concerns.

Tips to Avoid Phishing/Spam

- Avoid clicking on links in email.  If you must utilize a hyperlink, make sure you trust the REAL location the link points to by hovering over it and reading the underlying URL.  Anyone can create an email hyperlink that says www.verysafe.c*m but the actual link goes to www.badplace.c*m.  Try here: hover your mouse over ->  www.google.com.  Do you see the underlying URL?

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