UPDATE: VDI Problems Fixed

This morning the virtual desktop infrastructure (VDI) environment was having problems.  These problems caused clients to not be able to reconnect to VDI.  The IT Division has fixed this problem and all VDI environments (Windows 7, Windows 10, and Linux) should be usable again.

Please contact the IT Division Help Desk with any additional questions or concerns.

Patches for Critical Vulnerability

01/09/2018 5:00 pm
America/New York

Due to the recent announcement of critical vulnerabilities in nearly all systems built over the last 20 years, the Jefferson Lab IT Division is planning to patch and reboot all of the external login servers tonight: Tuesday, January 9, 2018. The affected systems that will be rebooted include the login servers (login.jlab.org, hallgw.jlab.org, acclogin) and the public linux systems (jlabl1-5, jlabsl1-2, and publ1-3).

Also, the IT Division has deployed these new patches to all centrally managed Linux systems onsite. If you work on a Linux desktop, please plan on patching and rebooting your system as soon as possible. The IT Division will review all Linux desktop systems and will automatically patch and reboot any un-patched systems later this week.

If you have any questions or concerns, please contact the IT Division Help Desk.

More information regarding these vulnerabilities and Jefferson Lab's actions to address them will be available in Wednesday's JLab Weekly email. For more general information on the vulnerabilities that are being addressed, see this article in Wired magazine.

Adobe Products End of Life

Through scanning of Jefferson Lab-managed systems, the IT Division has discovered numerous outdated Adobe products on-site. These outdated versions are a security risk and should be replaced as soon as possible. If you have an Adobe product installed on your Jefferson Lab system, visit Adobe's End-Of-Life page and search for your product name and version number. This information can be found in the Help menu of your Adobe product. All Adobe products that have reached their 'End of extended support' date should be replaced.

For Adobe Reader, you can install the supported version on your Windows machine from the Control Panel under Programs and Features, 'Install a program from the network'. All other Adobe products that were purchased, and are associated with a license key, must be purchased again if they are beyond their support date. Please visit Adobe's product catalog webpage - http://www.adobe.com/products/catalog.html. This purchase should be made with a Jefferson Lab credit card, or you can submit a Purchase Request (PR) with the appropriate product name and version number. If you have any questions or concerns about this replacing your end-of-life Adobe products, contact the IT Division Help Desk.

REMINDER: Office 2016 Available to Install for Windows Systems

Users of Office 2010 and earlier should consider upgrading to Office 2016. In order to install the new version, go to Programs and Features in the Control Panel. From there, go to the 'Install a program from the network' and select the Office 2016 option. Click Install. Note that Office 2003 is no longer supported and that Office 2007 will stop being supported in October 2017. In addition, Office 2010 support ends in a few years (2020). If you have any questions or concerns before doing the update, contact the IT Division Help Desk.

Connect to Wireless Using 'eduroam'

Jefferson Lab (JLab) is now participating in eduroam – a global wireless network access service for research and education institutions.  Eduroam is a federated authentication service that allows participating institutions to provide wireless access to users from other participating institutions using their home institution’s username and password.  These credentials are transmitted securely back to their home institution’s authentication servers for verification.

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