IMPORANT: Wireless Certificate Change

11/16/2017
America/New York

On Thursday, November 16, 2017, the certificate used for wireless authentication will change.  The new certificate may require that you accept it on some devices. It will be named "jlab-networking.jlab.org". This affects both the jlab and eduroam wireless networks. Please contact the IT Division Help Desk with any questions or concerns regarding this change.

NOTE:  The eduroam network is now preferred and has the same features at jlab in addition to working at many other labs and educational institutions. Remember when configuring eduroam to use your email address as in the username field.

Adobe Products End of Life

Through scanning of Jefferson Lab-managed systems, the IT Division has discovered numerous outdated Adobe products on-site. These outdated versions are a security risk and should be replaced as soon as possible. If you have an Adobe product installed on your Jefferson Lab system, visit Adobe's End-Of-Life page and search for your product name and version number. This information can be found in the Help menu of your Adobe product. All Adobe products that have reached their 'End of extended support' date should be replaced.

For Adobe Reader, you can install the supported version on your Windows machine from the Control Panel under Programs and Features, 'Install a program from the network'. All other Adobe products that were purchased, and are associated with a license key, must be purchased again if they are beyond their support date. Please visit Adobe's product catalog webpage - http://www.adobe.com/products/catalog.html. This purchase should be made with a Jefferson Lab credit card, or you can submit a Purchase Request (PR) with the appropriate product name and version number. If you have any questions or concerns about this replacing your end-of-life Adobe products, contact the IT Division Help Desk.

REMINDER: Office 2016 Available to Install for Windows Systems

Users of Office 2010 and earlier should consider upgrading to Office 2016. In order to install the new version, go to Programs and Features in the Control Panel. From there, go to the 'Install a program from the network' and select the Office 2016 option. Click Install. Note that Office 2003 is no longer supported and that Office 2007 will stop being supported in October 2017. In addition, Office 2010 support ends in a few years (2020). If you have any questions or concerns before doing the update, contact the IT Division Help Desk.

Connect to Wireless Using 'eduroam'

Jefferson Lab (JLab) is now participating in eduroam – a global wireless network access service for research and education institutions.  Eduroam is a federated authentication service that allows participating institutions to provide wireless access to users from other participating institutions using their home institution’s username and password.  These credentials are transmitted securely back to their home institution’s authentication servers for verification.

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