Office 365 Multi-Factor Authentication

Starting the week of October 24, 2019, the Jefferson Lab IT Division will begin converting authentication for Office 365 (O365) from your JLab password to multi-factor authentication (MFA).  Prior to enabling MFA on your O365 account, the IT Division will send you an email reminding you of the change.  The following is a tentative schedule of when your email will be affected.

 DAY OF CONVERSION/TRAINING   DIVISION(S) / GROUP(S)  TRAINING SESSION SCHEDULE
 October 24, 2019  IT Division, ACE, early adopters   CC F224-225, 9:00AM - 10:00AM
 October 29, 2019  CFO, COO, CPO  CC Auditorium, 10:00AM - 11:00AM 
 November 5, 2019  Accelerator  CC Auditorium, 10:00AM - 11:00AM
 November 11, 2019  Engineering, LCLS-II  CC Auditorium, 10:00AM - 11:00AM
 November 19, 2019  Physics  CC Auditorium, 2:00PM - 3:00PM
 December 3, 2019  Facilities, ESH&Q, Theory  CC F113, 10:00AM - 11:00AM
 December 10, 2019  12GeV, Director's Office, DOE  CC F113, 10:00AM - 11:00AM

NOTE:  The IT Division is offering training sessions each day of conversion.  If you would like to learn more prior to MFA being turned on for your O365 account, you are welcome to attend training session the week prior to your division's conversion.  You may also download the JLab O365 MFA slideshow presentation as a reference tool.

REMINDER: Windows 7 End of Life in January 2020

If you have systems (desktops or laptops) with hardware that can only support Windows 7, the systems must be replaced as soon as possible.  The IT Division will no longer install Windows 7 on new or existing systems. All builds and rebuilds will be Windows 10 only.

In general, all systems older than 2012 should be excessed. For systems with newer Dell hardware, the IT Division has determined the following as the minimum requirements to rebuild your system to Windows 10.

  •          i5 Processor
  •          4GB RAM, but 8GB recommended
  •          128GB hard drive
  •          Must have trusted platform module (TPM)
  •          Must support Unified Extensible Firmware Interface (UEFI)
  •          Must support Preboot Execution Environment (PXE)

In addition to the above minimum requirements, you should refer to Dell's webpage of driver packs (cabinet files - CAB) available for Dell models.  If your Dell model does not have a Windows 10 CAB file available to download, then we will not be able to rebuild your system to Windows 10.

Dell also has a webpage of Dell computers tested for Windows 10.  This webpage contains model numbers for all Dell systems that have been tested for Windows 10. To see all models, select 'Show All' after the Option 2 section.  On their site, Dell explicitly states, “If your device is not listed in the tables below, Dell is not testing the device and drivers will not be updated for that model.” Again, if drivers do not exist, then the IT Division will not be able to rebuild your system to Windows 10 and should be replaced.

All lab-managed systems running Windows 7 after the EOL date will be blocked from the network. If you have questions or concerns about what this announcement means for systems within your division, contact the IT Division Help Desk for more information.

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