|
| Windows Version | Service Pack | Notes |
|---|---|---|
| Windows Vista Ultimate | Supported, default for new purchases, upgrades when hardware permits | |
| Windows Vista Enterprise | Supported, upgrade of purchases with Business only | |
| Windows Vista 64 bit Versions | Support only by Special Exception | |
| Windows XP Professional | 2 | Currently Supported |
| Windows XP Professional, 64 bit versions | 2 | Supported only by special exception |
| Windows 2000 Professional | 4 | Support fading. New non-critical service deployments will not include win2K support |
| Windows Vista Home | Not supported, No Upgrade available -- do not purchase. | |
| Windows XP Home | N/A | Not Supported, no network services |
| Windows NT4.0 | N/A | Not supported, no network services |
| Windows Windows 3.x, 9x, ME | N/A | Not supported, no network services |
Important points include:
Instructions to install Windows XP Service Pack 2 are here.
If you need information on the basic purchase and installation of new PC's at JLAB please see the Buying and Installing PC's at Jefferson Lab documentation.
If you need information regarding transfer of data files from an old pc to a new one, please see the Transferring to a New Computer documentation.
For information regarding upgrading from a previous version of Windows to Windows XP, or rebuilding an existing Windows XP system, please see Upgrading to Windows XP Without Losing Your Data.
To receive support for your Desktop Windows workstation it must first be
configured into CUE. To configure your
system for CUE please see the documentation below which corresponds to your
Windows operating system:
Windows XP Professional Configuration Guide
Windows 2000 Professional Configuration Guide
The Computer Center provides desktop support for several centrally provided Windows applications. These applications are provided to meet the day to day computing needs of most individuals at JLAB. The Computer Center manages the version, updates, upgrades, and licensing of these applications. All are installed by default as new systems are built or rebuilt, and all are available for installation via the windows control panel and the Add/Remove Programs applet. See Instructions to Install Published Applications for additional information.
| Software | Version |
|---|---|
| Microsoft Office Professional | 2003 |
| Adobe Acrobat Reader | 7.0 |
| PuTTY secure login client | 0.57 |
| Hummingbird eXceed | 10.0 |
| Symantec Anti-Virus | 9.0 |
WARNING! -- If you purchase or download any Windows application that is not supported by the Computer Center you will need to contact the vendor or supplier of that software for support.
A few additional applications are still maintained in the old installation format.
These will soon be converted for installation from Add/Remove programs, but until then,
please click on the specific applications listed for installation
instructions.
Ghostview
Secure Access
WinZip
Mathematica
Please see the documentation below which corresponds to all supported
Windows operatings system for configuring Windows systems for printing at
JLAB:
Windows Printing
The Computer Center supports dial in through a Remote Access Server (RAS). The server has a total of 46 incoming lines available for general use. The lines are compatible with all modem speeds, including the V.90 standard for 56K baud modems. They also support ISDN connections.
The RAS will provide dial-in users with TCP/IP connections only. Users can use RAS to check their emails, browse web pages and connect to central Unix systems.
The phone number to connect to the RAS is: 256-4000.
Please see the documentation below which corresponds to your Windows
operating system for configuring Windows systems for dial-in to JLAB:
Windows XP Dial-In
Windows 2000 Dial-In
This document is maintained by {helpdesk@jlab.org}
Copyright Jefferson Lab 2007