Privacy and Security Notice

CC Home | JLAB Home | JLAB Internal

Helpdesk | Services | Scientific Computing | Networks | Telecommunications | CAD/CAE | Policies

Offline Agenda Password Issue

There is a bug in the way the Calendar Client handles passwords.  It will affect users after they change their passwords with the jpasswd utility.  What happens:

1. Users will change their passwords with the jpasswd utility.
2. Users will then use this new password to logon to the calendar server.
3. The Calendar client accepts this password for the connection to the server, but then prompts the user for their "offline agenda" password.
4. Users will retype their new password, but it will be rejected and the sign on fails.

The client application is supposed to detect that the server password and the offline password are different and ask you if you want to overwrite the offline password with the server password.  Unfortunately, this feature does not work.  It has been reported to the vendor as a bug.

• Windows Clients

1. Change your domain account password with the jpasswd utility.
2. Log in to the JLAB domain.
3. Open Calendar, select Off Line rather than Jcal, and log in with your old password.
4. Immediately go to Tools, Change Password, type in your old password in the proper field, then your new cue password in the new password field.
5. Confirm the new password as prompted, then close the application and reopen with your new password.
6. You can now restart the Calendar Client and successfully login with your new password.

• Macintosh Clients

1. Change your domain account password with the jpasswd utility.
2. Open the Corporate Time application.
3. You will be prompted for your password (enter your new password) and then for your off-line password (enter your old password).
4. After the calendar is open, open File from the menu bar, then select Work Off-Line from the File menu.
5. In off-line mode, select Options from the menu bar, then Change Password from the Options menu.
6. As prompted, enter your old password, your new password, then confirm your new password.
7. Open File from the menu bar, then select Work On-line from the File menu.

• Linux Clients

1. Change your password with the jpasswd utility.
2. Login to JLABL1, or any other central user machine
   
3. Delete the directories ".OracleCalendar" and ".CorporateTime" (both may not exist)
   
4. Start ctime and reconfigure as if this is the first time you used it.
   
1. Click on the 'Other' button.
2. Click on the 'New' button.
3. Type "jcal" into the boxes labeled "Connection Name" and "Server"
4. Click on the "lookup" button.
5. Click on the "configure" button
6. Click on the "ok" button.
7. Highlight the "jcal" in the big white box by clicking on it.
8. Click on "Make Default"
9. Click on "OK"
10. Type your name in the "Username" box
11. Type your password in the "password" box
12. Click the "sign in" box

This must be done each time you change your password.