Privacy and Security Notice

Newsletter

    Computer Center News

Issue 13

March 2003

Central Computing

Windows Domain Upgrade March 29, 2003

The Computer Center has been preparing a major update to the Windows portion of the Common User Environment (CUE). This update replaces all of our central Windows server systems and will improve reliability and make the environment easier to use. The update itself is scheduled for March 29th (Saturday), but for most Windows users the effects of the upgrade will not be noticed until they arrive to power up (or reboot) and use their desktop Windows systems for the first time following the server upgrade.

 

Windows 2000 Server gives the Computer Center the ability to develop and use tools to simplify important maintenance chores throughout the environment. Overall, this should reduce the amount of time that users spend on maintenance and administration of their systems (like patching, installing, configuring, etc.).  Further, the overall windows environment will be more reliable due to better servers and software, design improvements, and from better configuration management of systems in the environment.

 

Windows desktop clients that will be supported in the updated environment include Windows NT Workstation 4.0, Windows 2000 Pro, and Windows XP Pro. Note that support for “personal” or “home” operating systems (like Windows 95/98 and ME) on site will finally be dropped. Additionally those users who dial-in using Windows 95/98/ME systems will no longer be able to connect to the JLAB domain. Dial-up connections from these systems at home will still allow TCP/IP based traffic like mail and internet browsing, but access to JLAB Domain resources (JLAB Fileservers, Printing or connect to other systems) from the network neighborhood or through UNC names will no longer function. The only way to transfer files after March 29th from these home systems will be by using SafeTP. For more information, please see http://cc.jlab.org/docs/security/secure-communications/safetp/index.html .

 

It should also be noted that support for Windows NT 4.0 is waning. Microsoft has announced discontinuation of support at the end of this year. NT 4.0 users are advised to plan to upgrade soon to a more recent OS (Windows XP Pro is the Computer Center’s recommendation for new purchases).

 

Overall, the upgrade should be nearly invisible to most users, with the following exceptions:

 

  • JLab-Cue icon will be moved into the Programs folder.

 

          

 

  • For Active-Directory Aware clients like Windows 2000 and Windows XP, users will see a new “Directory” object in their network neighborhoods. This icon allows you to browse the active directory. Initially, this will contain essentially the same items as your current network neighborhood. Eventually, this will begin to display a custom set of objects as the Computer Center refines our Active Directory configuration.

 

           

 

  • Users logging on to Windows Clients may currently see that connections get made to systems with names like JLABN1, JLABN3, etc. The new servers will have different names, like CCW5, CCW6, etc.
  • Access to JLAB Windows Domain resources (printing, applications, and shared filesystems) will no longer be available to Windows 95/98/ME systems either on-site or connected via dial-in.

 

So, even though it will go largely unnoticed by users, the introduction of Windows 2000 Server and Active Directory within CUE heralds the start of a new CUE environment, with many immediate underlying improvements, and many new features on the horizon including:

 

·         centrally Managed Level I/II windows systems (similar in implementation to that currently used for Linux systems)

·         remote installation services for windows systems

·         automated windows workstation and servers builds

 

JLab UNIX Printing

UNIX users are strongly encouraged to migrate from PRTSRV to JLABPRT for UNIX print services by using the pdq/xpdq printing applications (Computer Center recommended UNIX printing solution), and by using jlabprt as a replacement for prtsrv when specifying a UNIX print server.  Full migration, including the shutdown of print services currently running on PRTSRV, to JLABPRT for all UNIX printing is planned for April 1, 2003. This will affect legacy printing commands such as lp, lpr, rlp, and rlpr as well as any scripts that make use of these commands.  

 

UNIX Printing Using pdq/xpdq:

pdq/xpdq are the new print commands provided to implement enhanced printing.  pdq is a command line substitute for the lp/lpr/rlp/rlpr commands that makes use of printer postscript definition files (ppd)s to access extended printer features such as duplex and transparency.  They are both available in the /apps/bin area for all supported CUE UNIX platforms.

 

The general format for pdq command line is:

 

pdq -Pprinter_name [-o option] file1 file2 ...

 

An easier to use graphical version is also available in /apps/bin as xpdq.  This provides all of the functionality of pdq but in an intuitive graphical interface.  A table showing the commonly used options for most printers follows.  When using xpdq, passing the cursor over a menu option will also display the equivalent command line option for the desired feature.  An example of the xpdq interface follows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A general overview of the architecture of the new printing system can be found at:

 

http://cc/docs/services/printing/unix-printing.html

 

Additionally there will be a Computer Center seminar March 27, 2003 which will cover JLab UNIX printing and the various capabilities that are available which all UNIX users should attend. Details and registration information for this seminar can be found at: http://cc.jlab.org/docs/services/training/seminar_sched.html.

 

Offsite File Transfers

As of February 25, 2003, the lab does not allow any file transfer method that utilizes clear-text password authentication with the exception of anonymous FTP. To facilitate off-site file transfers, the Computer Center provides several securely authenticated services via the ftp.jlab.org system. These are as follows:

 

  • BBFTP - for arbitrary disk files on the /work or /cache file systems, bbftp is secure and does parallel transfers to maximize throughput
  • SCP - for copying individual files via ssh protocol
  • SafeTP - a secure replacement for traditional ftp services
  • SFTP - a secure replacement which tunnels ftp over ssh.
  • When required, anonymous ftp service is available for read-only access.

BBFTP Service

bbftp (http://ccweb.in2p3.fr/bbftp/) provides an alternative to ftp for wide-area file transfers, that:

 

  • encrypts username and password using SSL
  • optimizes file transfer speed by using large TCP window sizes and by copying each file as several parallel transfers
  • clients are available for Linux, Solaris (2.6 and 7), HP-UX 10.20, AIX and IRIX.
  • accepts a list of commands in a file.

 

This service is to be preferred over traditional ftp, since it is both more secure and tries to optimize network bandwidth usage. The facility can be used to transfer files already present on disk (/work or /cache). Since it is more secure than traditional ftp the filesystems are mounted read-write and the service can accept incoming file transfers. Users' home directories and group areas are also available for this service.

 

Method of Use:

The server for bbftp is bbftp.jlab.org.The standard bbftp command takes an input command file containing a list of instructions (cd, put, get etc). Options are available to enable compression, specify the number of parallel transfer streams etc. This command is suitable for command line use - the user name and password are supplied when the command is invoked.

scp

scp is an application that replaces rcp for remote file coping. Users can use the machine ftp.jlab.org for scp access to /home, /group, /work, and /site filesystems.

It can also be used from login1 and login2 directly for transfers to and from /home, /group, /scratch and /site.

SafeTP Service

The machine ftp.jlab.org provides a SafeTP server which has access to /home, /group, /work, and the /site filesystems. SafeTP is a package developed at the University of California at Berkeley to provide a secure method for file transfer between UNIX or Windows clients and secure ftp servers on UNIX or Microsoft Windows NT/ 2000/XP. The Berkeley documentation is available at http://safetp.cs.berkeley.edu/. Further detailed information including software installation and configuration can be found on the JLAB SafeTP web pages.

sftp Service

The machine ftp.jlab.org provides a sftp server which has access to /home, /group, /work, and the /site filesystems. sftp is ftp tunneled over ssh. sftp clients are readily available from the Unix command line, or with applications like PUTTY. See the sftp man pages for usage details.

 

NOTE: Because sftp requires an ssh server to be run on the machine, we have implemented a restricted shell which will prevent the machine from being used as another interactive login server. You will see an error message if you ssh to the machine ftp.jlab.org. Remember this machine is for file transfers only. Use login1 or login2 for interactive login sessions.

Anonymous FTP Service

The machine ftp.jlab.org supports anonymous ftp service for file retrieval only. It does not support write access. The file system served is available at /site/ftp. Users sharing files using anonymous ftp should ensure that the information is suitable for general public distribution as those files are readily available to anyone in world.

 

 

Scientific Computing

Tape Migration

The migration of data from Redwood tapes to 9940A tapes has been a huge undertaking. Support for the Redwood tape drives ended on January 1, 2003. The migration to the 9940A tapes was completed in December 2002.  Some Redwood tapes could not be read which resulted in the loss of approximately 5,000 of the 1.2 million files migrated. A list of irretrievable files will be generated and distributed to their owners. 

 

Another tape migration is planned for later this year.  In order to increase the availability of tape slots and the capacity of the two silos, data on 9840 tapes will be migrated to 9940B tapes.  The 9840 tapes have a capacity of 20GB while the 9940B tapes have a capacity of 200GB. The migration will free up approximately 3,000 tape slots in the silo.

 

SILO

Five new 9940B tape drives have been installed in the silo. The required upgrades to the silo were completed in February. These drives now require configuration testing and code changes to JASMine before they will be ready for production use. The 9940B tape drives are only available with fibre channel interfaces. Since JASMine makes use of Linux PCs for data movers, testing will have to be done with different fibre channel controllers and drivers. JASMine will also require some code changes to deal with the backwards compatibility of the 9940B tape drive with 9940A tapes. 

 

It is anticipated that the 9940B tape drives will be put into production in the summer of 2003. It is also anticipated that a second purchase of five 9940B tape drives will occur in the spring of 2003.  This will bring the total number of 9940B tape drives to ten and help ensure that their introduction into the production environment does not create a tape drive bottleneck.  The 9940B tape drives have a capacity of 200GB per tape and a transfer rate of 30MB/sec.

 

Farm

The original server for the batch farm was replaced in February. The old server was a Sun E3000; the new server is a dual Intel P4 Xeon 1.8GHz system.  As a result of the upgrade, the batch farm status web pages are now located on FARML1 (not FARMS0-OLD).  The Computer Center web pages have had all the links to these pages updated. 

 

IFARML1 will be replaced during the summer. It was our first quad processor Linux server,  a 4-year-old Intel 500MHz Xeon system. Its replacement will be a quad Intel P4 Xeon 1.4GHz system similar to IFARML3. 

 

Two purchases of farm nodes are being made this year in an effort to replace the older farm systems which have started to show their age with hardware failures.  The oldest 25 farm nodes, dual Intel Pentium III 450MHz systems, will be decommissioned in the spring. They will be replaced by 20 dual Intel P4 Xeon 2.4GHz systems with 1GB of RAM and 120GB of disk space for user jobs. The Hyper-Threading feature of the P4 Xeon processor will make the systems appear as quad processor systems. These systems will also run 5 jobs instead of the traditional 3. A second order of 20 farm systems will be made later in the year to replace the 25 Pentium III 500MHz systems in the farm. 

 

 

File Servers

Five additional file servers will soon become available. Each server has 2TB of usable disk space. Each Hall will decide if their share of these systems should be cache or work file server.  Additional servers will be purchased during the summer.

The hardware used for a file server no longer dictates its use as a cache or work file server. Groups have requested that workspace be converted to cache space and vice versa. To better organize the file servers, plans are being made to change the host names from CACHEXX and FSXX to SFSXX. Here, sfs will stand for “scientific computing file server”. The disk names will stay the same and state if the area is a cache or work disk. The mount points, however, will be moved into the /export directory on the servers. The work file servers already use this convention.  The mount points on the clients will remain the same. These changes will require system managers of non-CUE systems to update any work or cache disks on their systems.

 

 

Desktop Support

Building New Linux Systems

Want to run Linux, but don't want the hassle of making it work correctly with the CUE environment?  Or maybe you want to do real work rather than having to apply the latest rounds of security patches every morning? Never fear! The Computer Center offers two options to Linux users who want to run Linux with the minimum possible hassle. 

 

Option #1 is to build your Linux machine as a "Level 1" CUE system. Level 1 systems are managed entirely by the Computer Center, freeing you to do your work without having to worry about any of the administrative hassles of running your own UNIX machine.  You will have full access to your CUE home directory, just like on the central machines such as jlabl1, jlabs1 and ifarml1. It's like having a CUE central system all to yourself!  And the Computer Center takes care of upgrades, patches, configuration changes and all the other day-to-day maintenance. You can even call our helpdesk for speedy response to any system problems, should you encounter them.

 

If you're the type who still likes to have some amount of administrative control over your own workstation, we can accommodate you.  Option #2, a "Level 2" CUE system, allows you to keep root access to your machine while still delegating many of the day-to-day tasks to the Computer Center staff.  Want to install your own device drivers?  No problem! Need to add a new disk drive, change the video card or maybe install your own software?  You can do it!  The Computer Center will still take care of the boring patch maintenance and configuration chores so you don't have to.

 

Both Level 1 and Level 2 configurations can be automatically installed by using our custom boot disks.  Be sure to back up your important data before using these, though.  Installing a new Linux system will erase all data already on your machine's local hard drive.  Full instructions for building a Level 1 or Level 2 system are available online at http://cc/services/linux.

 

If you don’t want to build a Linux system yourself, but do desire a Linux workstation, the recommendation from the Computer Center is to purchase a Linux Diskless workstation. A diskless Linux workstation is very similar to a full Linux computer; it just has no local hard drive. All files, including the operating system, are stored on our central file servers where the Computer Center can manage them for you. Because there's no hard drive, these systems are less expensive and more robust than normal PCs, but they still offer important features like a 1.7GHz Pentium IV processor, 256MB of RAM, floppy and CDROM drives, USB and audio. Please see the Linux Diskless workstation web pages located at http://cc.jlab.org/docs/services/thin_clients/linux-dtc.html for further details.

What Does the Future Hold?

The Computer Center is working on a next-generation automatic Linux build process.  We'd like to know what your thoughts on what to include. If you have suggestions for things you'd like to see in a new system, ideas on how to make the installation process easier or just comments that you'd like us to keep in mind please send them to David Bianco <bianco@jlab.org>. 

 

Creating E-mail Filters

E-mail filters can be used to automatically file messages to a folder, and they can be used to automatically delete unwanted messages. For example if you are on a conference mailing list and wish all related email messages to be stored in a single folder, you can create an email folder, say PAC03, and then create a filter which will auto-file all messages from a particular address or with a particular subject line into your PAC03 folder. Likewise, if you receive email advertisements from a particular address or with a particular word or phrase in the subject line and you do not wish to open these messages before deleting them, an email filter can be created to auto-file to Trash or auto-delete spam.

 

Please note: Filters you create for your email on your PC at work do not apply when you read your mail from home or from a different PC unless you consistently use webmail.jlab.org or run Netscape from one of the central systems (JLABS1, JLABS2 or JLABH1). If you routinely read your mail from more than one location, you will need to create filters local to each workstation. Additionally if you commonly read mail from more than one workstation during the course of your work week (e.g., desk & home or desk & alternate desk or desk & laptop), be certain that you have exited your email application on each workstation when you leave it. There are potential problems which could occur if multiple mail clients access the same IMAP email account; such as deleted messages mysteriously returning or, more seriously, corruption of mail folders.

Netscape E-mail Filters

Netscape 7.0

Open Netscape mail. From the menu bar, select Tools, then Message Filters. Click on the New button, and name your first filter, e.g., PAC03. Specifiy settings appropriate to your filter; e.g., Sender contains tesla@jlab.org or Subject contains PAC03. Then select the action you prefer; e.g., Move to folder, and specify the folder (PAC03).You can apply several filters simultaneously.

 

Netscape 4.75:

In the Messenger (mail) window, choose Edit, then Message Filters. In the Message Filters dialog box, click New and give your filter a title, e.g., PAC03. Specify settings appropriate to your filter, e.g., Sender contains tesla@jlab.org or Subject contains PAC03. Then select the action you prefer; e.g., Move to folder, and specify the folder (PAC03). You can apply several filters simultaneously.

Squirrel Mail (version 1.28) E-mail Filters

Open your browser to the page https://webmail.jlab.org and login with your JLab CUE username and password. At the top of the page you'll see a linear menu reading Compose Addresses Folders Options Search Help. Select Options, then select Message Filters. You'll see three dialog boxes labeled: Match, Contains, and Move To. Create your filter using the most common item; if the Subjects are the most consistent, match your filter to Subject, then in the Contains box, then type the word or phrase. Finally, select the folder in which you want the email to wait for you; be it Pac03 or Trash.  Close and restart webmail.

Outlook Mail Filters

Outlook also has mail filters, but uses different nomenclature. Open your Outlook Inbox and look for the Organize icon on the toolbar. In the Ways to Organize Inbox window, you'll see Using Folders, Using Colors, Using Views and Junk E-mail.

 

For messages you prefer to file into separate folders, e.g., PAC03, open Using Folders. The built-in wizard will step you through the process of auto-filing messages into specific folders with the parameters you specify.

 

Outlook has some pre-defined Junk Mail filters; you can add members to the Junk Senders List by right-clicking the message and selecting Junk E-mail from the pop-up menu. You can also edit this list from within the Ways to Organize Inbox window on the Junk E-mail tab.

 

Networks

Wireless Networking Update

The Computer Center has made several changes to JLab’s wireless networking resources. These changes are aimed at extending the ability to use wireless in more areas as well as securing wireless connections. This article will point out all areas where wireless can be utilized, offer other options for extending the wireless signal to areas currently not covered, and update users on changes implemented in wireless security.

 

Currently JLab wireless networking is available with a useable signal in the following areas:

Cebaf Center                 -Complete coverage

ARC                             -1st, 2nd, 6th, 7th Floors

Varc                             -Training Room 47

Trailer City                  -Conference Rooms, Computer Center Help Desk Area

Test Lab                       -Open Bay areas and Injector Test area

FEL                             -Conference Room and Control Room Areas

Counting House            - 1st and 2nd Floor areas

Hall B                          - Hall B complete experimental hall coverage

Residence Facility         -Complete coverage

 

Twenty-five wireless access points have been deployed to support the network for these areas. The Residence Facility and Injector Test Area of the Test Lab were recently brought on-line.  Users who wish to extend wireless to their areas may do so by submitting a request by email to helpdesk@jlab.org  or via  CCPR with the Subject “Network Service Request”. Once submitted you will be contacted by the Computer Center with an explanation of how to purchase, what type of wireless access point is supported and how to go about getting the access point configured to work in Jefferson Lab’s environment.

 

In addition to extending the wireless network coverage the Computer Center has implemented the highest standards available for wireless security. This implementation includes allowing only 128Bit Encrypted Wireless Traffic with the appropriate Wired Equivalent Privacy (WEP) key provided by the Computer Center. Documentation pertaining to the setup of all supported Operating Systems can be found onsite at http://cc.jlab.org/docs/networks/internal/guide/wireless/wireless_main.html.

 

Network Upgrades Continue Across Site

In an effort to improve network performance and reliability, the Computer Center will upgrade network infrastructure in several buildings during the coming months. The EEL and FEL buildings require core router changes to replace existing out-dated technology. In addition to changing the primary network device in each building, we will upgrade each to a 1Gbit/sec link to the campus network. The Test Lab (Bldg 58) will also have its link improved to 1Gbit/sec. Currently all links to these three buildings connect at 100 Mbit/sec. In addition to the building links being improved, a redundant link providing an alternate network path during network outages is also being implemented. An assessment of infrastructure wiring will also be performed. Once the assessment is complete a decision will be made whether to improve the wiring as well. Lastly the ARC building will have additional routing functionality activated which will provide the necessary means to add a redundant 1Gbit/sec link to the campus network. This will provide alternate network access during certain network outages. These upgrades provide a more robust and reliable network, and increase flexibility for future network plans. Questions or comments relating to these network upgrades can be directed to helpdesk@jlab.org

 

Computer Aided Design (CAD) Support

On-line Access to JLAB Drawing Files with Electronic Job Ticket 

During the past several months the Document Control Group (DCG), with support from the Computer Center, has installed a new software system to allow on-line access to many of the drawings that have been produced at JLAB. Scanned drawing files saved in PDF format are stored in a “document vault”, or database of files that exists on a server machine in the Document Control Center. These drawing files can be accessed on-line through the use of a new software client program called Electronic Job Ticket. Electronic Job Ticket provides either a Windows-based or Web-based client interface to the system. Electronic Job Ticket is part of the Engineering Exec® software suite by Océ. 

 

Electronic Job Ticket allows users to search the document vault for a desired drawing, select and view the drawing in Adobe Acrobat, setup and submit a print job for any number of drawings, and save the drawing PDF file to any accessible file system. Print jobs can be sent to any local printer or to Document Control for package distribution. PDF is a convenient format for sharing drawing files via email attachments or web posting.  

 

JLAB has many years worth of vellum print and microfilmed drawings on file. DCG’s initial effort toward establishing a comprehensive electronic archive of drawings has been to convert frequently used drawings into digital files. DCG staff spent time during the last several months feeding over 10,000 vellum documents into the system, using their Océ 9800 scanner. Future plans for the new system include scanning another 20,000 vellum documents and JLab’s vast catalog of microfilmed documents into the electronic vault.

 

 

 

 

 

 

 

 

 

 

 

Access to Electronic Job Ticket

Access to the EJT and document vault is controlled via user accounts on the document server. Electronic job ticket print jobs are tracked via these user accounts. DCG personnel maintain these user accounts. Anyone with a JLab CUE account who wishes to have access to EJT can simply send an email to haysg@jlab.org requesting to be added to the system. You will receive a reply indicating the initial access procedure. 

 

Two separate versions of the EJT client program are used, depending on the user’s computer platform. The MS Windows EJT client can be installed over the network as directed in the instructions found at http://www.jlab.org/accel/doc_controls/INSTALL.pdf. Anyone with an EJT system account can access the EJT web client from their web browser at http://dcg4/ejtweb . 

 

The Document Control Center is located in the Applied Research Center building, in room 225. As part of the Mechanical Engineering Group, the Document Control Group manages and maintains large format printing and copying services for the Lab. The DCG contact information is:

 

Debra Stitts,     x7351, stittsd@jlab.org

Gary Hays,       x7256, haysg@jlab.org

DCG web page:  http://www.jlab.org/accel/doc_controls/ahomedcg.html

 

Questions regarding the information provided in this article can be directed to Todd Coates, x5537, tcoates@jlab.org

 

Telecommunications

Audio Conferencing from Laboratory Phones 

Note: You must dial 9 to access an outside line for each and every call you conference in.

 

If you are calling from an electronic telephone set you will see a Conference button.

 

Step 1.  Lift the hand-set, dial the first party for your conference. Once you have established that call, press your conference button. (This will put that caller on hold while giving you another dial tone).

 

Step 2.  Dial your second party, and when you have established your connection with your second person press the Conference button again and the 3 of you will be able to speak and listen to each other.

 

Step 3.  Press Conference again to dial your third party. Press Conference again and all 4 of you will be able to converse.

 

To add more people repeat step 3. You may add up to 6 people if you are dialing from an electronic telephone.

 

From a Single line telephone you will not have a Conference Button.

 

When calling from an analog (single line) telephone you can only conference 2 other phone numbers for your Conference Call

 

Step 1.  After you have dialed your first number and have your party on the line, simply press the switch hook button down for about 2 or 3 seconds, and you will hear a stuttering dial tone. If you are using one of the newer model analog phones (Model number 8110) you would press your “Flash” button.

 

Step 2.  Press 9 and dial your second party and after establishing that call again press your “Flash” button or the switch hook for 2 or 3 seconds and all three of you will be able to speak.

 
 

General Computer Center Information

The Computer Center (Trailer City, x7456) provides computing support for the scientific program, as well as general computing services and support to the laboratory, including desktop computing, administration computing (Business Services, Human Resources), and network infrastructure. The group also provides Telecommunications support (phones, pagers, etc.), coordination of CAD computing activities, and is responsible for all cyber security functions. Other computing activities within the laboratory include the Accelerator Controls, Data Acquisition, High Performance, and MIS computing groups.

 

Requests for support can be submitted via email (helpdesk@jlab.org), or from the Computer Center Problem Reporting (CCPR) system available onsite via the web for support. Additionally a Computer Center staff member is available at the Helpdesk cubicle (Trailer City rm 172, x7155) from 1:30 - 4:30 PM Monday - Friday. Jefferson Lab staff and users can call or visit the Helpdesk during these hours for immediate assistance, or leave a voicemail at any time.

 

For critical emergency assistance during after hours (i.e. major systems or networks down, problems affecting the production experimental program), please contact one of the Jefferson Lab Security Guards (Main Guard, Gatehouse, 757-269-5822) who will contact the Computer Center on-call staff.

 

CUE News and Web Pages

Other sources of information in CUE are the news messages available on login, and the Computer Center’s web status and announcement pages. For news, simply type “news” to get the latest unread messages, “news a b” for a brief listing of all messages, or “news 100” to read message #100. The web page information can be found at http://cc.jlab.org/announce/status.html.

 
 

Dell and Micron Onsite Support

For users who have purchased Dell, or Micron PCs under JLab’s ordering agreement, your machine includes 3-year onsite hardware support. You can directly contact Dell at 1-888-560-8324; you will need your 5-digit service code (a label on the back or bottom of your machine). To contact Micron, call 1-800-249-1179:  extension 59684 for Tech Support, extension 59028 for Customer Service, and extension 31205 for Sales Service.

 

Computer Center Mailing List Archives

The Computer Center Computing Weekly News mail archive can be found at:

http://www.jlab.org/ccc/mail_archives/ALERTS/cc-weekly/CURRENT/.

 

The Computer Center Scientific Computing Briefs mail archive can be found at:

http://www.jlab.org/ccc/mail_archives/ALERTS/jl-scicomp/CURRENT/.

 

Computer Center Seminars

Scheduled Computer Center seminars and previous seminar presentations can be found online at http://cc.jlab.org/docs/services/training/seminar_sched.html. The current schedule for upcoming seminars is tentatively scheduled is as follows:

 

March 2003 – JLab UNIX Printing Services

April 2003 – Email Overview

May 2003 – Linux Services

June 2003 – Computer Center open computi